All of the metals we use are Jewelry Grade. Although the possibility is very rare, there is a possibility of sensitivity or allergy to any metal. We would suggest to our customers to do their own research regarding these metals before purchasing.

STERLING SILVER
Sterling Silver is an alloy that can tarnish overtime in combination to the environment. Humid atmospheres may make the sterling tarnish faster. The tarnish can be removed by a polishing cloth. 

COPPER
Copper can turn your skin green by the reaction known as oxidation. The copper reacts to the oxygen in the air and to your sweat or oils on the skin which causes the green color. The best way to help this process is to keep the copper clean and dry.

Bracelet Sizing and Proper Wearing Information!


If we do not have your size available or in stock, please contact us! We may be able to build a similar piece just for you!

A good way to measure for a cuff bracelet is to take a piece of string and wrap it around the wrist. Then measure the piece of string and subtract about a 1/2" for Children and about 3/4-1" for adults.

Custom Orders

If there is something on the website that is out of stock, but you really like the style.... Contact Us! All the stones we use are Natural and there is not one that will be EXACTLY the same. Usually, we are able to do a similar stone in the style you like. 
Also, if you have a Unique Custom Order you are wanting, please feel free to reach out to us with some photos of the piece(s) you would like. Most of the time we are able to do something close to the custom order you are wishing for, but with our own artistic style.


CUSTOM ORDER POLICY:
If you choose to order a custom piece(s), meaning something not currently in-stock or listed on our website, we do require 1/2 down payment as a non-refundable deposit for your piece(s). We are able to make changes or cancellations anytime prior to the non-refundable deposit. Once the deposit has been made, we start working on your piece(s) and changes and cancellations may not be made. Once your custom piece(s) is complete we will contact you right away. The remaining balance must be paid in full before we are able to release the piece(s) for pick-up or shipping.
Since there are so many factors that determine the building time of your custom piece, once we have finalized the piece(s) you are wanting, we will let you know a price and time frame on when you can expect your piece(s) finished before a deposit is required.
Once your piece(s) has been completed, we will attempt to contact you up to 3 times for remaining balance payment. If balance has not been paid in full within 30 days of first attempt, we reserve the right to sell the piece(s).

SHIPPING
We ship all of our package either USPS First Class or Priority. Either option will provide a tracking number. We are not responsible for any lost/stolen packages after they leave our facility. Please make sure the shipping address is correct for your package prior to checking out. If you would like to purchase additional insurance for your package, please let us know in the notes section of your order at check out.

RETURN POLICY
If you wish to return a website item, we can do a refund within 14 days of the original delivery date if the item has not been worn or damaged. Customer will be responsible for the return shipping to KJB Jewelry within the 14 days. Item's must be returned Priority mail with insurance for the amount of the piece. A full refund for the item(s) will be processed once the original item(s) have been received and reviewed. Refunds will be issued to the original payment method. Worn or damaged item(s) will not be refunded. No refunds will be issued for custom orders.